360° Customer Experience Engineering
Across the Entire Solution Lifecycle
Many organizations struggle to turn their digital touchpoints into connected, dependable customer experiences. Groundfog is a boutique partner for AI-powered Customer Experience Engineering, combining deep engineering expertise, digital marketing know-how and AI capabilities to build intelligent, scalable experiences.
We take ownership across the entire solution lifecycle, from initial concept to continuous evolution, creating robust, future-proof foundations designed to perform over time. With 20+ years of experience, we combine enterprise-grade stability with the agility of a boutique partner.
Find out how this looks like.
Why partner with Groundfog?
Great digital experiences need more than technology. They need a partner who understands the business outcome, engineers the solution, and stays to evolve it. As a boutique partner for AI-powered Customer Experience Engineering, we pair deep specialist expertise with the agility to adapt as your needs change.
Product Owner in Digital Communications, Siemens AG
Achieving Digital Independence: A Siemens Carve-Out Success
Discover how a newly formed business unit seamlessly transitioned from Siemens' legacy systems to a fully operational marketing website in just six months. Learn how Groundfog’s serverless CMS solution and composable DXP approach enabled flexibility, scalability, and a smooth editorial workflow—ensuring a successful, on-time launch.
Download the full case study to explore the strategy behind this digital transformation!
Our 360° service standard
European Core
German-headquartered with top-tier EU teams, offering secure, fully compliant engineering designed for European standards.
Boutique Agility
Combine the speed and adaptability of a boutique partner with senior-led engineering built to scale and last.
One trusted Partner
Drive business outcomes through a single partner, guiding you seamlessly from initial strategy to continuous evolution.
Certified Excellence
Rely on years of high-impact solution delivery backed by certified AWS Advanced and Adobe Silver partner status.
How we got you covered
Strategy & Architecture
Business First, Technology with Purpose
Before writing a single line of code, we align technology with your strategic goals. We combine specialist depth with the speed to adapt, bringing the same expertise to every stage of the solution lifecycle.
Our architecture approach ensures:
✔︎ Scalability & Flexibility: Solutions that grow with your business needs.
✔︎ Seamless Integration: Compatibility with your existing systems and workflows.
✔︎ Future-Proof Design: A framework that supports innovation and emerging technologies.
Implementation & Optimization
Keeping your business running smoothly
We build it like we own it. We only deliver solutions we would be ready to operate ourselves, turning strategy into robust, scalable foundations designed to evolve and perform over time. Senior engineers stay involved in every phase of the project, ensuring integration with your existing ecosystem without disruption, from AI orchestration to automated digital touchpoints.
What we deliver:
✔︎ Boutique Agility: Senior expertise end to end, with the agility to adapt fast.
✔︎ Seamless Migration & Deployment: Moving workloads efficiently while ensuring business continuity.
✔︎ Performance Tuning: Optimizing cloud resources for speed and cost-effectiveness.
✔︎ Built Like We Own It We only ship what we would run ourselves.
Security & Reliability
Compliance by design
We build robust enterprise solutions that connect technology, data, and digital experience to measurable business outcomes. Compliance and governance are engineered directly into our cloud-native architectures from day one, ensuring every deployment, whether AI-powered or cloud-native, aligns with strict enterprise security standards and responsible AI principles.
Key focus areas:
✔︎ Secure & Compliant by Design: Security and compliance are built into our solutions from the start, embedded in the architecture, governed throughout the lifecycle, and aligned with evolving regulatory requirements such as NIS2.
✔︎ High Availability & Disaster Recovery: Redundant systems and failover strategies keep services running and the business operating.
✔︎ Responsible AI: Where we build AI, trust is part of the architecture. Data quality, traceability, human oversight, and ongoing monitoring keep AI systems accountable, aligned with the EU AI Act.
Operations & Evolution
Safeguarding your digital assets
Enterprise solutions must grow with your business. Groundfog takes end-to-end ownership across the entire solution lifecycle, ensuring your customer experiences stay secure, performant, and aligned with measurable business outcomes through continuous optimization and proactive evolution.
How we keep you ahead:
✔︎ 24/7 Monitoring & Support: Proactive issue resolution and system optimization.
✔︎ Cost & Performance Optimization: Fine-tuning infrastructure to maximize efficiency.
✔︎ Empowering Your Teams: Training, documentation, and enablement for long-term success.
Siemens DAM goes Cloud: Modernizing a Platform at Enterprise Scale
Moving a business-critical platform to the cloud is one thing. Doing it without interrupting 16,000 users and 15 connected systems is another entirely. After years of operating the Siemens DAM, Groundfog faced exactly that challenge: transform an enterprise-scale platform of 720,000 assets and 20 terabytes of content, and complete the switch in a single, controlled window. Discover how the final go-live took just 26.5 hours, while global asset delivery never stopped for a moment.
Start with an Architecture Review
Great solutions start with the right foundation. We assess your architecture across scalability, integration, and security, and hand you a clear picture of risks, gaps, and next steps.
